The Guardian Digital Home Hub is a next-generation personal alarm designed for safety, reliability, and ease of use. Connected to our Guardian Response 24/7 UK-based emergency assistance service, It operates without needing a phone line or broadband, ensuring uninterrupted connectivity through dual roaming SIMs. Featuring a modern design, large help buttons, and clear labelling, it prioritises user confidence and accessibility. Installation is effortless with a voice-guided setup, with a typical setup time from box to live in just 10 minutes. Stay connected and protected with smart, independent living technology.
£23.99 – £263.00
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The Guardian Digital Home Hub is designed to keep you connected, secure, and in control. Featuring advanced digital technology, it offers reliable communication, enhanced safety features, and seamless integration with Guardian Mobile devices. Whether for emergency assistance, home monitoring, or everyday connectivity, the Home Hub ensures peace of mind with a user-friendly setup and robust performance.
Guardian Response® is a 24/7 monitoring, alarm, and emergency response service provided by Guardian Mobile. In an emergency, users can press the emergency call button on their mobile phone to instantly connect with a Guardian Response® team member via the phone's loudspeaker. The responder will know the user's location and, if unable to reach them, will summon help by contacting a nominated contact or the appropriate emergency service.
For more information, please see our Guardian Response page.
The Digital Home Hub audio-assisted installation walks either a family member, carer or installation engineer through the process of establishing good cellular connectivity, testing the range between the pendant and base unit, and sending a full system test call through to the monitoring centre to introduce the individual to the service. This feature allows for digital telecare to be installed safely by family members or carers while still ensuring governance, safety and reassurance for both service user and service provider. The AAI function is also a great feature for installation teams who are getting used to new equipment or wish to highly govern the process through automated features. Audio Assisted Installation is optional and can be enabled both locally and remotely.
Yes, using cellular connectivity is a resilient digital communication pathway and has been used extensively across Australasia and the Nordics as part of the digital switch. The Digital Home Hub is the most resilient digital device in the market as a result of its unique DUAL SIM setup which is explained later on this page and below. The Digital Home Hub provides safe and resilient communication through an advanced roaming algorithm and a secondary SIM pathway. The Digital Home Hub uses roaming ‘Machine to Machine’ (M2M) SIM cards to provide data and voice communication, with the added benefit of a managed platform for support should communication issues arise. The Digital Home Hub uses these SIMs in conjunction with a roaming algorithm to determine the most suitable local network for your device dependent on location and other external factors. In the UK, these are typically EE, Vodafone, Three and O2. Should The Digital Home Hub be unable to connect to the local network, The Digital Home Hub will roam and connect to an alternative provider. To connect to one of these providers, data and voice traffic must be passed through a Core Network provider such as Tele2, Telenor, Deutsch Telecom etc. In the rare event of a core network outage, The Digital Home Hub is fitted with a secondary ‘back-up’ SIM card to offer a redundancy path for connection to an alternative network. Should the Core Network provider through Pathway A be unavailable, Pathway B can be used to send an alert.
The system includes a backup battery that provides continued operation for up to 48 hours in the event of a power outage.
The personal help buttons and Telecare devices communicate with The Digital Home Hub through bi-directional Radio Frequency (RF) and have a range of 300m+ in open air. The RF device confirms that the base unit has received the alert and it’s outer edge flashes red upon confirmation; reassuring users and simplifying range testing.
Yes, the system receives automatic software updates to ensure it remains up-to-date with the latest features and security enhancements.
Everything you need to get started with the Guardian Seven Digital Home Hub is included.
Product Description
| Billing Cycle | Monthly £23.99, Annual £263.00 |
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Guardian is an independent Mobile Virtual Network Operator (MVNO).
24/7 monitoring, alarm and emergency response service is provided by Guardian Response.
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